Do we use "cookies"?
- Help remember and process the items in the shopping cart.
- Understand and save user's preferences for future visits.
- Keep track of and serve advertisement with a 3rd party.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
We wish all our customers to be completely satisfied. If there is a problem with your order, or you wish to exchange it, please help us to expedite your request with the following points:
Returns and exchanges must be shipped back to us within 30 days of the original shipping date.
- All returned or exchanged items must be in original and unused condition.
- We will gladly refund your order, according to your original method of payment, or we can issue a credit or exchange, less the original shipping costs.
- If there is a problem caused by our error, we will give full refund including shipping costs.
- Additional shipping and handling charges will be applied to exchanges.
- When shipping a return we strongly advise that you insure it and obtain a tracking number. We will not provide a refund, or exchange, if we do not receive your package.
- To expedite the processing of your return, please include the original packing list.
Ship returns to:
American Natural Products
2103 185th Street
Fairfield, IA 52556
If you have any further questions about your return or exchange, please contact us.